An exchange is possible within 10 days with previous arrangement via
It is imperative that the article name and invoice number be made known as well as a justification. The shipping costs of the returns are NOT covered by and will be charged to the buyer. The shipping costs incurred by are also at the expense of the buyer and will be charged, even in the case of complete return of the delivery.
All articles of the promotion can NOT be exchanged and NOT returned! Please note the size chart and measure your dog first! In case of uncertainty please call us or make an appointment in our showroom.
Not all products of our showroom will be available in our Online Shop. For this reason we recommend you to visit our the showroom.
To arrange a visit in our showroom please call us: 0041 76 518 9911
We hope we can meet you and your furry friend real soon!